It is customary to give a greeting when answering
the telephone. In the United
States that greeting is often the word “Hello.”
In Australia it is often the word “Cheers.”
Whatever greeting you choose to use, please say it politely.
the call is unwelcome, such as a telemarketer, there is no need to be rude
or abusive, even if it is the third such call of the evening.
Instead, simply and quietly tell them to take your name off of
their calling list. If the
call is abusive or threatening, it is no longer strictly a question of
manners. Hang up and call the
proper authorities. There is
no social requirement to speak in response.
talking to another person on the telephone, or for that matter a two-way
radio, it is very rude to be audibly doing something else, such as
rattling pots and pans. (Granted,
some people have established a relationship where this is not rude. In such circumstances it is a matter of free and mutual
agreement.) If you are going
to talk to someone, give them your attention.
And do not audibly eat food while on the telephone as the smacking
of the mouth is not pleasant to hear.